Support

Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up menu will open. It offers elaborate information about all the actions that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of video tutorials describing how to work with our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you searching for, take a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by real people and offers practical solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's so as to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can contact our great team of client support engineers available 24/7 and ready to help you with any problem. Each trouble ticket you submit will be responded to in less than 1 hour (the average support ticket response time being about 20 mins), so you will not have to wait a long time to get your question answered.